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About Us

About the Ice Dam Guys®

Palumbo Services, Inc. (DBA Ice Dam Guys®, LLC) opened its doors in 1995 and incorporated in 1996. Since the very beginning, we have taken great pride in old-fashioned customer service, professionalism, and attention to quality and detail.

We have over 15 years of ice dam removal experience and a perfect A+ rating with the Better Business Bureau.

About Joe Palumbo, Chief Ice Dam Removal Guy

Joe Palumbo - Head Ice Dam Guy

Joe Palumbo – Head Ice Dam Guy

Joe grew up in Lino Lakes, graduated from Forest Lake High School, and proudly served in the US Navy for two years in the early ‘90s.

After returning home and working for a local landscaping company for a couple of years, Joe discovered what he’d always suspected: that he loves working outdoors.

He started his landscaping company in 1995 but quickly realized that he didn’t want to pack up and head indoors when winter rolled around—not even during harsh Minnesota winters.

Since then, Joe has enjoyed being part of the solution to a recurring problem facing Minnesota homeowners: ice dams on the roof. Joe has put his very soul into assembling the finest team of ice dam professionals—with the mission of making every winter a little safer and easier to endure for Minnesotans.

Although Joe is an incorrigible workaholic who rarely “takes it easy,” he does enjoy a bit of hunting and camping in his spare time. He lives locally right here in the Twin Cites with his lovely wife, Dina.

About Katie Nelson, Head Ice Dam Removal Gal

Katie - Head Ice Dam Gal

Katie – Head Ice Dam Gal

Where would the Ice Dam Guys® be without Katie?  Also known as the Ice Dam Queen, Katie keeps all of us running at 110% by answering all the phone calls, responding to all the emails, scheduling every appointment, and making sure our technicians can get to your home on-time when you need us.  She is indispensable.

When you contact us to make your home safe and ice-free, we promise you’ll be as thankful for Katie as we are!

In her spare time, Katie likes weekends away with her GF’s, camping with her family, baking, spending time with her husband and two boys, and photography (she’s obsessed with photography).


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