Steam Ice Dam Removal West & Northwest of Boston
Call Ice Dam Guys® at 508-251-8191 for same-day roof ice dam removal in communities west and northwest of Boston (around the upper stretch of 495). We use only steam and are properly licensed, bonded, & insured. You can end the roof leaks with a phone call. We can also thaw frozen vents, pipes, drains, conduit, and even indoor ice. Go Pats!
It’s amazing how so many microclimates can squeeze into a geographically small state like Massachusetts. If you’re anywhere west of the coastal air of Boston, east of the high elevations of the Worcester area, and south of the frosty New Hampshire air, you’re in or very close to the snow belt of Mass. It’s lovely the rest of the year, but tough right now. Western MA gets the most snow of all, of course, but in that crescent around 128, 495, and 93 your weather is somewhat less predictable, while your pace of life is predictably faster. You probably don’t have much time as you’d like to keep the snow off of the roof. Also, because you’re in one of the most historic areas of the country, the chances are good that you have an old or very old home. Roof leaks may have ensued, or you’re concerned the leaking will begin at any moment.
Now you’re looking for someone who can remove the ice dam safely (i.e. with steam) and without putting your home at even-greater risk. Local roofing companies and snowplow operators don’t seem to have the rigging for it or experience in it.
Enter Ice Dam Guys®, America’s top-reviewed ice dam removal company. We’re roof ice removal specialists. We’re based in Minnesota, but have a long history with the communities west and northwest of Boston. In 2015 alone we removed ice dams in (by our count) exactly 150 communities in MA. We worked in all of eastern MA, short of the Cape & the Islands.
In that record-setting winter and in 3 winters since – 2017, 2018, and 2022 – probably half of all the jobs we’ve done in MA have been in relatively few communities: Acton, Ayer Bedford, Billerica, Boxborough, Burlington, Carlisle, Chelmsford, Concord, Dracut, Framingham, Groton, Hopkinton, Hudson, Lexington, Lincoln, Littleton, Marlborough, Maynard, Medfield, Melrose, Methuen, Natick, Needham, Newton, North Reading, Northborough, Reading, Sherborn, Southborough, Stoneham, Sudbury, Tewksbury, Tyngsborough, Wakefield, Waltham, Wayland, Wellesney, Weston, Westwood, Wilmington, Winchester, and Woburn.
We use only safe & effective steam to remove ice dams. We’ve removed thousands of ice dams since 1995. In recent years we’ve worked in MA many times, and throughout the rest of the US, from Alaska to Arizona, California to Connecticut. All we do in the winter is steam ice dams off of roofs. We’ll free you of the ice, whether you’ve got a single-family home, an apartment building, a business, or even a historic home.
We’re rated A+ by the BBB. We won the Angie’s List Super Service Award in 2013, 2014, and 2015. Some of our happy customers (including many from MA) have spoken up on Google and Yelp. Do a quick Google search for “Ice Dam Guys®” and you’ll see not only are we the top-reviewed ice dam removal company in America, but also the most experienced in Massachusetts.
Reviews from some of our “MetroWest”-area ice dam removal customers
“We had record breaking storm this past year and had a lot of ice dam issue despite having Next Step Living coming out the summer before doing energy audit under the MassSave program (that’s a long story. Just don’t use Next Step Living to insulate your attic no matter what you do!). Anyhow, I called this company and they were able to get someone out the next day to help us resolve the issue. It took the person 11 hrs to complete the job. Very professional and really couldn’t ask for more. It was expensive but better than having water damage inside of the house. We would highly recommend this company. I hope to have the attic insulation improved this summer and never have ice dam issue ever again!” – PL Reed, Concord MA (read review on Yelp)
“This past winter was the worst for us in Boston. The ice dams could not be dealt with. My husband even tried himself three times to get up on the roof to chisel it away. But, it would only help for a day or two. Once it started melting, we were back to square one with the ice build up. We were now having a lot of damage inside our house. I found Ice Dam Removal Guys® on the internet, and read some of the great reviews. I contacted Jay by email. He responded that same day with a quote and someone ready to come within 2 days. Ben was fantastic!! Knowing I was paying a lot to have his services, he worked on the spots where it was leaking in the house first. After the minimum hours, and after each hour, he knocked on my door to give me an update and asked whether I wanted him to continue or not. He worked with me the whole time. When I pay that much money, I expect top notch customer service. Ben gave that to me. I even got some money back on my insurance because it was preventative maintenance – to prevent further damage.” – Raoul & Donna Binette, Westwood MA (read review on Google Maps)
“I would highly recommend them. I called and set up an appointment and they were out the next day as planned.” – Kris Boyle, Westford MA (read review on Google Maps)
“Jay Falk was concerned with the amount of ice and he viewed the damage already caused by the ice and thus he concentrated on this area, as I suggested. At mid-point of the removal, he stated that other areas were going to be channeled out, as to allow the flow down the roof rather than under. This worked out perfectly! Also to note, he was very personable and described to me the process prior to the job start.” – Warren & Mary Chamberland, Westford MA (read review on Google Maps)
“Excellent experience. The Boston area was hit very hard with 100+ inches of snow in a 5-week period. Our home had ice dams and was beginning to have leaks inside in 3 rooms. I found the Ice Dam Guys® working on a neighbor’s house and asked one of the workers to come take a look at our house, which he did immediately. A day later I had scheduled the job and a day after that it was 100% completed. While roof steaming isn’t cheap, it doesn’t damage the roof and it minimized the interior damage. Surprisingly,my insurance company covered some of the cost of the ice dam removal. The Ice Dam Guys® were a pleasure to work with; extremely responsive.” – James Goldstein, Needham MA (read review on Google Maps)
“I love these guys!! I reached out to them while I was away on business to come take care of a huge ice dam problem that we had and I can’t say enough how pleasant my experience was with them! Jay was informative and great to deal with, he was able to get a crew out to my house less than 24 hrs from my initial call to his office. My wife was SO happy with Anthony and Justin who came and worked well into the evening to finish removing the ice dams from our roofline. They were extremely polite and courteous and did a fantastic job. I was getting frequent updates from Anthony on the progress and was up front with the costs and pretty good at the overall time estimate for the job. HIGHLY RECOMMEND!!! The removal process is not the cheapest, but is the safest way to prevent damaging your shingles and roof!! Thank you Jay, Anthony and Justin, I wouldn’t hesitate to hire you guys again!” – Massimo & Molly Mastantuono, Natick MA (read review on Google Maps)
“These guys were great – very helpful and very quick to come to the house. They are based out of MN, but helped out in MA with the bad winter we had. They have a minimum charge, but that is not difficult to get to if you have large ice dams. I gave 4 stars since the price is higher than some other companies. We actually had our technician at the house over 2 days/12 hours, so that adds up! However, they did a great job & were thorough. We worked with Jay over the phone & Pakus worked on our house. Both men were very informative & professional. I would not hesitate to recommend this company!” – Lori Maver, Hudson MA (read review on Google Maps)
“As a result of the harsh New England winter this year, our home, which we had only been living in for a matter of weeks, became the victim of the worst ice dams I have ever experienced. They were causing leaks inside the home, and were getting worse each day. I called the Ice Dam Removal Guys® late one night in a panic, along with about 5 other companies. They were the ONLY ones to call me back, and were actually able to schedule me an appointment for the very next day! Jay came to our house on time, and got to work promptly. He worked for hours even through the beginning of yet another snow storm until the job was done. I would definitely recommend this company, and use them again. They safely and effectively removed all the ice on the house and prevented further damage from occurring inside.” – Katie Restuccia, Hudson MA (read review on Google Maps)
“My Technician, Nate C. was knowledgeable, efficient and helpful. He waded through hip high snow drifts to hook up his equipment, and spent hours on top of my roof in bitter cold weather. He used steam and shoveled and stayed late to make sure the job was complete. Nothing was too much trouble. The leaking into the house stopped. I am pleased.” – Deborah Rothman, Newton MA (read review on Google)
“The Ice Dam guys were quick to respond to removing an ice dam that was causing damage inside our walls and wrecking our new floors. The Boston winter saw a record amount of snow-fall this year. Despite the difficult conditions, the Ice Dam guys came out quickly as scheduled. We did not have to track them down and the work was high quality. They are not cheap, but they are worth the money, especially if that means avoiding higher expenses down the line for fixing damage caused by ice dams that are not removed. I highly recommend them.” – Dan & Melanie Rudoy, Needham MA (read review on Google Maps)
“After researching online how to remove my ice dams during the New England winter, I knew I did not want someone on my roof with a hammer! Although their ice dam removal method is not the cheapest it made the most sense to me. I knew I would not have dents and potential holes in my roof tiles which I might not discover until months later after expensive damage had occurred. Jay was great, upfront with the cost and checked in with me as the hours passed. I would highly recommend this company.” – Liz Sandeman, Medfield MA (read review on Google Maps)
“We live in Massachusetts, where we had a terrible winter with lots of ice dam issues. We were very pleased with the service, but noticed one problem when the deck snow finally melted this spring. There was a mark on the Azek decking where the hot hose had been lying. We feel the heat from the hose probably melted some of the finish on the decking so be cautious when using the hose on a Azek deck. The young man who came was on time, very polite and professional. We would recommend the service.” – Jim & Rene Seaton, Bedford MA (read review on Google Maps)
“I had previously utilized a local service that had come and hacked away at my roof and gutters using axes and picks and did not even get on the roof. It was a disaster! I called The ice dam guys and right from the start they were very professional and explained every step and every cost. When the technician tuned up he was friendly and did a fantastic job. He spent 3 hours on the roof and it was obvious that we were not going to have any more problems. Great job. I hope we won’t need your services again but if we do, I won’t hesitate to use you.” – Mark Shane, Newton MA (read review on Google Maps)
“Water was dripping into our sun room destroying the ceiling and walls here in Boston this winter due to ice dams .. It took two emails to the Ice Dam Guys® to get a call back due to the hundreds of people who were trying to contact them.. After the second email, I was contacted and they were at my house within a day. Removal of the ice dams was professional and done with the added care that needed to be taken with the eight skylights we have in that room. After removal, we had no further damage. I would not hesitate to recommend or contact The Ice Dam Guys® (it’s worth being persistent).” – Linda & James Sigel, Newton Center MA (read review on Google Maps)
“These guys were outstanding. They came in from Minnesota to Massachusetts and helped me and my family out immensely. We went from water pouring in our bathroom windows to completely clear after about 4 hours of work. I don’t know what we would have done with this service over the winter. Many thanks to Jay and the team.” – Joe Sullivan, Westwood MA (read review on Google Maps)
“We live in the Northeast and had an exceptional rough winter. My husband usually rakes the roof but that was not enough for this harsh season. We had nasty ice dams and were getting water leaks in almost every room of the house. Our insurance company recommended The Ice Dam Guys® to us. We were pleased with their process; they got every bit of snow off the roof. The gentlemen we dealt with were nice, polite and hardworking.” – Sharon & Jeffrey Tully, Littleton MA (read review on Google Maps)
“During the 2015 winter, our house developed large ice dams on both sides of the house. Since the roof is high off of the ground, we had no way to reach the roof. So we called the Ice Dam Guys®. The ice dam guy Jay Falk came out right away and did a great job on our house. He worked very hard for many hours until it got dark. We were amazed at how much ice he was able to remove.” – Ted Sussman, Lexington MA (read review on Google Maps)
“The winter this year in Boston was worse than usual. I had 5 feet of snow on our roof. After having snow removed twice by other companies and the leaks continuing into the house, I was lucky enough to find that the Ice Dam Guys® came in from Minnesota and were in my area of MA. I contacted Jay Falk. He was extremely accommodating and arranged for Beau to come and steam the ice off the gutters and roof. Beau was on time and every hour came and told me how much had been done and asked if I wanted him to continue. He took off 200-400 pounds blocks of ice and 7 hours later the job was completed. All of the ice was off the roof and the leaks stopped. I would highly recommend The Ice Dam Guys® and would certainly use them again. They were wonderful. The only suggestion I have is to please open up a branch here in MA!” – Lynn Widrich, Newton MA (read review on Google Maps)
